Lonehill

Lonehill Store - Frequently asked questions

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right. Please review our Refunds and Cancellation Policy here.

All purchases are considered final once your delivery has been signed off. If there’s a material issue with the product itself, please contact us and we’ll assess it on a case-by-case basis.

We currently deliver within a 15km radius of our Lonehill (Fourways) and Morningside (Sandton) locations. This allows us to maintain a fully controlled cold chain - ensuring your meat arrives fresh, consistent and exactly as intended. Delivery typically takes place the next day, depending on availability and the selected time slot at check out. Click here for more information.

Delivery is FREE on orders over R1,495. Orders below this incur a standard delivery fee of R50. We currently deliver within a 15km radius of our Lonehill (Fourways) and Morningside (Sandton) locations. Click here for more information.

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